Accelerate Agentic AI in Banking
Axsentra delivers AI-native, pre-configured solutions purpose-built for banks—spanning contact center automation, core system data integration, enhanced customer servicing, and end-to-end process optimization.
Our solutions are built on the ServiceNow AI Platform, Axsentra accelerates automation and intelligent decisioning across banking workflows.
Core Data Integration: Native connectivity to core banking platforms for real-time data access, synchronization, and unified workflows
Lending: Streamlined application intake, AI-driven credit assessment, document intelligence, and accelerated decisioning
Payments: End-to-end orchestration, automated exception handling, reconciliation, and real-time visibility
Servicing: Intelligent self-service for customers and bankers, with seamless escalation to human teams
What Axsentra Offers
Front/Back Office Operations Automation for Banks
Account Operations Automation
Account opening, maintenance, KYC refresh, and closure workflows with end-to-end orchestration
Contact Center
Enhanced customer experience, exception handling, investigations, and reconciliations
Loan Operations
Boarding, servicing, escrow management, and payoff processing with reduced manual touchpoints
Fraud & Disputes Handling
Case intake, triage, investigation workflows, and resolution tracking
Core System Integration
Seamless integration with core banking platforms (FIS, Fiserv, Jack Henry) for real-time data exchange
Compliance & KYC/AML
Automated onboarding, screening, periodic reviews, and audit-ready documentation
Document & Data Processing
AI-powered document ingestion, classification, extraction, and validation
Exceptions & Case Management
Intelligent routing, prioritization, and SLA-driven resolution workflows
AI-Powered Workflow Automation
Agentic AI to handle repetitive, rules-based tasks with human-in-the-loop escalation
Reporting & Auditability
Real-time dashboards, operational insights, and full audit trails for regulatory compliance
Why this matters for banks
Faster time-to-value
Pre-built solutions reduce implementation effort for banks adopting or expanding on ServiceNow
Operational efficiency
Agentic AI automates routine, rules-driven banking processes end-to-end, with smart human escalation
Stronger oversight
Native auditability, intelligent routing, and controls support compliance and risk management
Activate Agentic AI in Your Bank
Move from manual workflows to intelligent automation—without starting from scratch.